Quality Management System (QMS)
ISO 9001 Overview
ISO 9001 is the international standard that sets out the requirements for a Quality Management System (QMS). It helps businesses and organisations of all shapes and sizes to be more efficient and improve customer satisfaction. ISO 9001 specifies requirements for a quality management system (QMS) when an organisation:
Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any business.
How can UICS help?
There are two ways we can help depending on whether or not you are currently certified:
Certification preparation. For those not certified our ISO 9001 consultant will start with a detailed gap analysis to understand your processes and see how far they are from the standards required for certification. Once these gaps are identified the consultant will work with you to get them filled in a way that works for your business. You will then be ready for certification.
Internal Audits. For those already certified our ISO 9001 auditor will work with you to gather all the relevant information on how your business is currently operating. They will then evaluate it to establish your current compliance level against ISO 9001. The auditor will work towards the ultimate question. Are you still adhering to the standard? The answer to this question decides what we can do next.
6 Benefits of Hiring an ISO 9001 Consultant
It’s our day job, we hit the ground running. We know exactly where to start and what we need. This speeds up getting you certification ready.
You hire us to do one job and one job only. There are no distractions, no ‘just jobs’ that need doing quickly. No meetings to attend. When you hire us we will not stop until you are certification ready. Your employees can focus on their own jobs and nothing falls behind.
We save you time and money. The above two points are the time savers and by saving time, we save you money. Who doesn't want that?
We are independent, impartial and objective. This is something that can prove difficult when using employees. It’s possible, of course, but can prove difficult. We know what standards you need to test against and how you need to do it. If we think parts of your business aren't quite there or more work is needed we won't hesitate in letting you know.
Knowledge. We are on hand to answer any question you have about ISO’s and certification. Arguably so is google but can google answer the question in relation to your specific business? Do they know what your circumstances are? Do they know where you see yourselves in 5 years time? Consultants add that personal touch.
Experience. Our consultants have dealt with a wealth of businesses large and small. They’ve seen things work well and others, not so much. They bring this to the table.
Benefits of achieving ISO 9001?
By achieving accreditation in ISO 9001 you are showing potential clients, customers and employees that you are a business that values their customers, leadership, constant improvement, evidence-based decision making, a process approach, relationship management and engagement of people. These should be the backbone of any business, no matter the size.